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Personalization

3 postsUpdated November 2025

Personalization changes the website experience based on who someone is or why they arrived. Most personalization advice assumes you can change the site freely or break things and fix them later. On client sites, you often cannot. Production changes affect all visitors and rollback is not always possible.

How to Personalize Without Breaking Production

How adaptive personalization systems keep core pages stable while delivering personalized experiences.

Why Personalization Results Mislead

Why A/B test results mislead and how persona mismatches hide in aggregate data.

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